Vitacost.com is an online store that has a great assortment of vitamins, whole foods, supplements and sports nutrition among other things. You will find quality products on this store and will not have to hop from one store to another. The prices are also quite competitive. All the 2,000 plus brands that are sold on this store are all tested and approved as safe for human use. You will get great discounts on this store of up to 50% off the retail price. In addition to this, your orders that are above $49 are delivered to your home address free of charge.
There is a wide selection of health foods and other essential lifestyle supplies that you will find on this store and you will definitely be spoilt for choice with over 40,000 products to choose from. This is a one stop store for all your family needs as well as the needs of your pets.
There are so many reviews from different customers about this site. Heather is one of the happy customers who have been with this company for a number of years. She says that she’s so impressed with the overall performance of the company. She says that the shipping services offered here are on point and in most cases she gets them within 24 hours. If a particular order is out of stock and has to be ordered from the regional warehouse it takes only a week. The customer service is quite friendly and helps clients with any issues. Any time that they have been out of stock of certain products, they really apologize to her for the inconvenience caused.
As for Merry, she started using this store in 2011 and every time she has a transaction, the email responses are almost immediately. She gets a confirmation of her order and the delivery is quite fast. It takes a maximum of 5 days but in most cases it actually comes in earlier. She has tried a number of products from this store and she has liked the quality. She says that she will keep ordering on this site and can recommend it to anyone who is looking for reputable store for supplements and healthy foods.
But not all so ideal in Vitacost.com service. Trustpilot.com shows Average rating based on 128 customer reviews.
One of the not sutisfed customer Leo post review with rating for Vitacost.com only 2 stars, for example.
I was very surprised when I checked the Vitacost.com on Trustpilot.com again. In 2019 they shows Poor rating based on 133 customer reviews. Most of new reviews from consumers in 2019 was horrible. Consumers gives for Vitacost.com only one star from five.
Vitacost.com is a reputable store that has been able to maintain a good reputation in a market that is flocked with so many scam websites. This store shows that it is legit and is not involved in any fraudulent activities. The store is able to handle any problems that clients may be having in a professional manner. Over 80% of the clients who have come to this found what they were looking for and they enjoyed the shopping experience.
However, it is alarming that in the beginning of 2019 a lot of negative consumer feedback appeared. This suggests that the Vitacost.com began to provide services worse or work with consumers worse. In any case, now they need to raise their reputation again.
Vitacost.com deserves the average rating 3.5 of 5 stars, but they perspective team.